Terms of service

Terms & Conditions

Account information

For credit cards terms- Mastercard, Visa, Discover and American Express are accepted and charged at the time of shipment.
Net 30 offered with approved credit from H&K Studios.
Finance charges of 1.5% (18% annually) may be assessed on invoices beginning the day following the due date.
Sales promotions may no longer apply to accounts that are not timely paid.
Prices are subject to change without notice.
H&K Studios must receive written notice of any ownership and address change 30 days prior to the change becoming effective.

Cancellations/ changes must be made a minimum of 15 business days prior to requested ship date.
All products are shipped via the most efficient manner unless otherwise requested.

All overdue accounts are subject to a monthly charge of 1.5% (18% annually).
NSF Check fee - $30 fee will be charged for all returned checks and credit terms may be changed.
Orders will be held for any account with a past due balance over 30 days and may not be shipped until the account is paid in full. This includes finance charges.
Orders on past due accounts are subject to cancellation. Any Sales Promotions may no longer apply.
If an account is placed for collection, customer agrees to pay all attorney fees, court costs and collection fees.

UPS, FEDEX and Common Carrier note damages upon delivery.
Original box, packing material, and tracking labels must be saved in case of inspection by carrier.
Call carrier to report the damage and receive claim instructions.
All damaged items must be reported within 21 days from receipt of shipment. No action may be taken if not reported within the above stated period.

H&K Studios has a “non-return” policy.
A 20% restocking fee will be charged for all refusals and credit terms may be adjusted.
Cancellations and changes to orders must be made at a minimum of 15 business days prior to the requested ship date.
All claims, shortages, or discrepancies must be reported within 21 days from receipt of shipment. No action may be taken if not reported within the above stated period.